Goldilocks and the new year

Happy New Year Everyone!

Welcome back from the break. Some folks have said the break was too short. Others said it was too long. A few have said it was just right. The comments so far this week brought Goldilocks to mind.

Remember, Goldilocks and the three bears? One cup of oatmeal was too hot, another too cold, and finally one was just right.

As we embark on a new calendar year, let's think more like Goldilocks.

1. Let's take risks like Goldilocks did. You have to admit, it was pretty risky roaming around unfamiliar territory. But, she didn't just roam, she even tasted the food. Let's put ourselves out there a little further than in the past and be less fearful of the outcome of taking chances.

2. Let's keep trying like Goldilocks did. When the first bowl of oatmeal (what is porridge anyway?) was too hot, she tried again. When the second try didn’t meet her expectations, she tried another time. Let’s be not hesitate to try more than once. Too often, we give up after just one try; however, if we try another time or two, maybe we’ll reap greater rewards.

One example of trying over and over would be with delegation. When you task a colleague with a project and it doesn’t come back perfectly, talk it over, and try again. The next time, it will be better, so try another time. By the time the colleague has done it three times, it will probably be just right.

3. Let’s respond quickly to mistakes like Goldilocks did. At the end of the story, Goldilocks was napping in the “just right” bed when the bears returned home. The baby bear found Goldilocks in his bed and cried out, “Someone has been sleeping in my bed—and here she is!” Goldilocks heard the bear cry out, and she quickly jumped out of the bed and ran away. When we have warnings that something is not going to work out, let’s learn quickly and get out. Oh sure, I just said, let’s try and try again. But, let’s be reasonable about it. There’s a difference between cold oatmeal and a bear in your face. When something major is wrong, it’s time to see the bear and get out.

An example of this one would be when a guest speaker presents and it doesn't go as well as planned. Let's not keep trying with that person, let's move forward quickly to someone else so as not to waste our colleagues' time. Another example would be a project plan. If the plan is not helping the team be efficient, it might be time for a new plan. Or, it might even be time to cancel the project.

As you get back in the swing of work this week, I hope you enjoy seeing friends, working on cool projects, and participating in new year activities.

With so much excitement a new year brings, you might find that the start to the new year is just how Goldilocks would want it: just right. 

3 Lessons about teamwork from the Kansas City Royals

The Royals baseball team has invigorated Kansas City! After last night’s victory that takes the team to the pennant race, players were celebrating downtown with their fans. Tweet of gratitude were sent by players, along with the invitation to celebrate at an Irish pub downtown. The players thanked the city and were happy to win for the city.

I went to one home game this season, and it was on September 17, 2014, near the end of the season. The Royals beat the White Sox during that game, but the crowd stood out to me. I can’t judge good technique of a ballplayer, but I can tell when the crowd is electrified. It was different than any game I had been to in KC for the past ten years. I lived in Chicago and went to Cubs games prior to moving back here ten years ago. The KC fans were like the Cubs fans: in love with their team.

What makes this team so special? Why did fans across the city fall in love with this team? Why is this team selling Royals gear to fans across the whole country?

So far, I think it comes down to three things:

1. There is no one superstar. There is no one trying to make a name for himself or to out-shine the rest of the team. Their egos are in check, and it shows.
2. The team likes each other. There is a high degree of trust that each person will do his job really well. When they need help, they call on each other and are heard. The camaraderie shows between innings, in the dugout, and during warm-ups. It’s palpable when they celebrate home runs and victories.
3. They are not insane. Isn’t the definition of insanity when you keep doing the same thing but expect different results? This team changed its strategies. They worked hard on being fast, stealing bases, and putting themselves in the position to score. The hitters aren’t swinging for the fence every time. They work to get on base. The team has focused on small steps that yield points. Oh, but they’ll sure that the homeruns that come!

The Royals are doing what many other successful teams have done: they put the team first, trust each other, and create the opportunity to win. Workplace teams can do those things too. It is time to Be Royal!

The eye of the beholder

How many circles do you see in the photo?

At first glance, it might appear as if there are no circles, prompting some colleagues to think it’s a trick question.

Look again. There are at least sixteen circles.

Anyone see more than sixteen?

It is not a trick, but sometimes what is obvious to some is hidden from others. But, if we keep trying, we can see more than what is perhaps right in front of us.

When I was a kid, we made a banner for school that said, “Bloom where you are planted.” When I went to college, my mom gave me that same saying on a small cross-stitch canvas she made. Today, the same gift hangs in my kitchen as a reminder to look for more than the obvious. It also reminds me of the importance of blooming no matter what the circumstances.

When you choose to look at things in more than one way, instead of just the first way, you will see more. The perspective makes better decisions, attitudes, and behaviors possible.

Here’s another example of perspective: While every media outlet described self-proclaimed bachelor George Clooney’s wedding to an attorney over the weekend, the headline of a woman’s professional site reads, “Internationally acclaimed barrister Amal Alamuddin marries an actor.”

Life is all in the eye of the beholder.

 

WWBMGD?

Last night my family and I went to Blue Man Group at Starlight in Kansas City. What an outrageous assault on the senses! I kept thinking, "What is this?" It's not a concert or a magic show or circus…it is all of those and more.

Once the shock and awe wore down, my thoughts turned toward innovation.

Whose brain suddenly went, “Let’s get three guys to do weird stuff like paint with balls in their mouths and stupid stuff like cram cereal in their mouths. And, let’s have them wear blue masks covering their whole faces! And, let’s not let them talk at all! And, let’s get the audience involved! And, let’s charge people money to watch them!”

Really? Who thought of that? How would the conversation go when they tried to gain support? Something like this, perhaps:

“Hey, Clyde, I have this idea for three blue men who perform stunts without talking…”

“Um, yeah, Bonnie, that would never work. Go schedule Kenny G.”

Someone came up with the idea and someone encouraged it.

According to a 2012 Fortune article, an average of 60,000 people a week attend Blue Man Group performances in six cities around the world — not including the touring shows — at an average ticket price of $59, or roughly $3.54 million in revenue a week from sellouts.

What do you think about that? Isn’t that remarkable, considering how hard it is to get people to think outside the box and be creative?

It makes me wonder what if we’re missing in our daily jobs. What if the writers of Blue Man Group came to your workplace? How would they view your organization? As more companies encourage more innovation, let’s get in the habit of thinking about Blue Man Group.

WWBMGD? What Would Blue Man Group Do?

Use the Z Model to encourage innovation. Where are you on the Model? Are you the idea person who sees things differently? Or, are you the one to get others involved on the way to figuring it out? Or, maybe you are the detailed person who likes figuring out how to make things happen? Or, you could be the person who gets it done. Which are you?

If you aren’t the first person, resist the temptation to burst the bubble of an idea. Instead, encourage it to grow. There will be plenty of time to figure out the details and whether the idea could really work or not. But, there’s no chance if our tendency is to stifle creativity right off the bat. Let the creative minds foster ideas.

If you are the first person, resist the temptation to hold on to your ideas too long. You might not be the best person to move an idea forward, so involve others and let them do their part. When the creative thinkers resist the rest of the innovative participants, they stifle themselves.

Someone’s brain came up with Blue Man Group—probably, a team of brains. And, others supported them, and others made it happen. Think about them as you create a culture of innovation at your workplace.

The emotional roller coaster of boarding a plane

Their eyes, mouths, and shoulders revealed their emotions. They were a lonely, pitiful-looking bunch. They were the final ten people boarding a flight: the C boarding group.

As the C group (who knew there was one?!) entered the Southwest airplane in Chicago yesterday, everyone seated could see their emotional highs and lows as they looked for a seat.

They entered with bright eyes and high hopes of finding that one last aisle seat for themselves. As their eyes scanned the first dozen rows of the plane, they realized there would be no aisle seat toward the front. As their eagle eyes scanned further back, it became clear that the chance of a window seat was slim too. With high hopes slightly dimmed, they headed down the long, narrow aisle toward the back of the plane.

If you saw The Green Mile, picture the boarding experience of the C group like the walk in that movie.

One of the ten grabbed an open window seat. Aha! Hopes were high again! “Maybe there is another one just for me!” thought the standing nine passengers.

Their fingers were crossed as they headed further down the aisle searching for an aisle or window seat. All hopes were obliterated when the flight attendant announced only middle seats remained. Eighteen shoulders slumped in sadness as if they had practiced a synchronized routine prior to boarding.

In a matter of minutes, those unfortunate C boarders went from hoping for an aisle or window seat to seeking an open middle seat. Three C fliers grabbed the closest middle seats. The rest were out of luck. The flight attendant had another announcement: the only empty middle seats were near the front of the plane.

Six passengers turned around in unison to walk down the aisle toward the front of the plane. I couldn’t see their feet but started humming “Oeo Oeo” from The Wizard of Oz. Remember the song the wicked soldiers sing as they march? (What are they saying anyway?)

With heads and shoulders collapsed as if they had been defeated worse than the Royals, the final six passengers returned toward the front of the plane.

What happened next surprised me: They were happy to find middle seats! As each person took the first open seat they came to, relief came to their faces. When the last person was settled into row two, the plane erupted in applause for them. (Gee, what kind of person would lead a plane of people in a round of applause?)

The emotional highs and lows those lowly C boarders experienced stuck with me. It really stood out once the plane landed in Kansas City and was parked at the gate. As the two-hundred something passengers prepared to deplane, guess who was among the first to depart? Those lowly C boarders!

They didn’t have to wait for hundreds of people to exit. They didn’t have to wait while people fumbled their gigantic carry-ons. They didn’t have to suffer the 90-degree temperature heating up the plane. It turns out, those pitiful C boarders made it to the destination as exactly the same time as everyone else, and they got to exit sooner than most of them. They were the lucky ones!

It just goes to show a few things…that emotions are temporary, life is all in your perspective, sometimes what seems horrendous at first turns out to be miraculous!