65% of C-suite and board members view culture as more important to performance than an organization’s strategy or operating model.* We define culture as the way a company’s values come to life. Our priority is helping leaders understand their company culture so they can cultivate it, capitalize on it, or change it if necessary. Take a look at our two services, then call us to talk over what would work best for your company.
(*SOURCE: Katzenbach Center Global Culture Survey 2018)
Company Culture Assessment
When Boards, investors, executives, and leadership candidates want to know how a company really operates, they rely on our diagnostic practice. Our outside, independent assessment validates what the company leaders observe and identifies what they miss. The company gets a more thorough view without bias or nostalgia.
Obviously, once a company reaches a certain size (i.e. more than 100 people), its CEO and executive team cannot see everything. No reasonable Board or investors would expect them to, but they do expect the C-suite to get the insights to help them make the best decisions for the company. We support their effort with a survey if you don’t have one, site visits, focus groups, and other steps in a process that usually takes two weeks to complete.
Our process is more thorough than most, as it includes qualitative elements in addition to quantitative. A survey just doesn’t cut it for Boards and executives who want insight beyond what people are willing to say. We excavate what goes unsaid, so companies can live their values and grow.
Culture Development and Oversight
Armed with the Culture diagnostic report, companies rely on us to help them bring out the best in their people, align them with the company’s purpose, and ensure policies and systems are aligned too. We can help with change management, staff engagement, operational mechanisms, and corporate resilience. Sometimes a CEO just wants some coaching for their team, other times a full plan is requested (for example, if a merger is in the works).
Companies have relied on us for the following results:
● Prevent diversions of obstacles, competing objectives, or too many initiatives pursued at once.
● Prevent undermining growth caused when capabilities are depleted by silos or extreme streamlining.
● Empower accountability through metrics, operational mechanisms, and governance.
● Ensure alignment with the company’s purpose through prudent reputation and brand management.
● Invigorate innovation through thoughtful risk management practices.
If you know what you need, give us a call to talk about our solutions. If you’re not sure, but you know something is missing, then let’s talk about that too.