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5 Ways to boost employee confidence (for real!)

The recent data from Glassdoor reveals that employee confidence in company outlook plummeted to a record low of 44.4% in February 2025. This decline underscores the urgent need for organizations to bolster trust and engagement within their teams.

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Beyond the Scoreboard: 5 Business Lessons from Super Bowl LIX

As a Kansas City native and Chiefs fan, I heard it all before yesterday’s Super Bowl—'The refs are paid off! The Chiefs are just lucky! The NFL is making sure the three-peat is a done deal.' Well, turns out, it wasn’t a done deal. At all.

The Philadelphia Eagles dominated from start to finish and secured a decisive 40-22 victory.

It was a tough night for Kansas City, but the game revealed leadership lessons that extend far beyond the field. Here are five takeaways for business leaders.

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Resilience from a football play

With a knee brace on and defenders trying to tackle him more than once, he refused to quit. He pivoted, pushed forward, and stretched with everything he had to get the ball over the line. It was one of the most ambitious, focused, and determined touchdowns I’ve seen in a long time.

Leaders, doesn’t this feel familiar?

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The Real Cost of Catering to Toxic Clients: A Culture Perspective

Toxic customers, while rare (hopefully!) have a ripple effect on the company, people involved, and people who see the toxic behavior tolerated. The company can be impacted financially by scope creep, depleted morale, disengagement, turnover, and damaged reputation. Employees can be impacted when customers berate them, disrespect boundaries, and demand services beyond what is agreed upon.

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