Guide to Corporate Operational Resilience

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Guide to Corporate Resiliance-1.png

Guide to Corporate Operational Resilience

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Companies across all markets have one thing in common: they demand speed. They want fast responses to communication, rapid fulfillment of deliverables, and speedy development of new products. If you are not on top of your customers’ needs, they will be quick to take their business to someone else.

Corporate Resilience enables companies to “respond” to changes instead of “react” to them.  It includes two areas: Operational and Strategic. This Guide includes Operational Resilience so you can assess your current situation and identify actions to propel your company forward.

Operation Resilience is situational. It aids in response to an incident, change, or crisis. A major client changes direction and no longer needs your services, a new payroll system is implemented, or an accident occurs on a job site.  

You and your company can build up the tolerance and ability to get back up, while your competitors settle for comfort zones.

Many large and mid-sized companies dedicate resources to this exercise, but small businesses could do it even better. A small business can be more nimble than a large one burdened by red tape. A small business that sees Operational Resilience as a worthwhile process will be better positioned to maneuver through changes than its competitors who hope gut and grit will be enough to make it.

Commit two hours within the next month to outline your business Operational Resilience plan for your business. Use this Guide to facilitate your plan and stimulate conversation with your team.